What type of information do you collect?

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We receive, collect and store any information you enter on our website, PAR-Q (Physical Activity Readiness Questionnaire) or provide us in any other way. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password,); payment details (including credit card information), basic health information (on the PAR-Q form) comments, feedback, reviews, recommendations, and personal profile.​

 

 

 

How do you collect information?

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When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

If you choose to purchase one of our In-Person Classes you are required to fill out an online *PAR-Q form when completing the booking process. This is to ensure that you can safely partake in the exercise classes. This form must be completed once every 12 months, or if there has been any changes to your health which may affect your safe participation in our exercise classes, or require pre-clearance from your doctor.

(*This only applies to our In-Person classes, not the online/on demand classes).​

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Why do you collect such personal information?

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We collect such Non-personal and Personal Information for the following purposes:

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1. To provide and operate the Services;

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;

4. To comply with health and safety guidelines to ensure you are safe and well to undertake classes;

5. To comply with any applicable laws and regulations.

 

 

 

How do you store, use, share and disclose your site visitors' personal information?

 

The Peach Doctor® website (including The Peach Doctor® mobile app) is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us host our website and to sell our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 
 

We share your data with our website host on the WIX.com platform who we also use as our main booking and payment site. Your data will be processed on Wix in order to provide an online booking and payment service. This is a safe secure established system. . 

All direct payment gateways offered by Wix.com and used by us adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. We use Stripe to securely process our payments (for more details about how we process payments please read the 'Payments' section below').

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Your PAR-Q form/s are stored on a secure database via Wix.com’s data storage. They store your data on secure servers behind a firewall. This information will not be shared but will be used for reference for the instructor, Amy Hargreaves (The Peach Doctor®) to ensure you are partaking in the exercises classes safely.

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Wix.com have their own data privacy policy that you can view on their website.

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Online Classes (VIPeach® On-Demand)

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In order to offer the best online class experience possible, we use an online video platform provided by the company StreamingVideoProvider Services. StreamingVideoProvider Services do not have a direct relationship with Viewers. Information collected from Viewers on The Peach Doctor® website is subject to our (The Peach Doctor®) privacy policy.

 

Viewers who have questions or concerns about information collected when they view a video via StreamingVideoProvider Services, or about the content of any such video, should contact Amy Hargreaves (The Peach Doctor®) through the website or by email:  thepeachdoctor@outlook.com​

 

StreamingVideoProvider Services privacy policies may be viewed on their website.

 

 

 

Payments

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If you purchase an online class pass/monthly subscription or an in-person class from our website, the payments are processed by Stripe, our third party payment provider. Your web browser communicates directly with our Wix Bookings platform and Stripe website, over a secure encrypted link. 

 

For online classes, your web browser communicates directly with our on-demand video streaming platform (provided by StreamingVideoProvider Services) and Stripe website, over a secure encrypted link.

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Your banking information is never in the possession of Amy Hargreaves (The Peach Doctor®). Transactions are handled entirely by our payment processor, who specialises in processing online payments. Our payment processor is Stripe (https://stripe.com/payment-terms/legal).

 

Customers only provide sensitive/credit information (credit card details, financials, etc.) to our payment processor. Consequently, your sensitive/credit information will not be stored on our servers. Stripe has its own privacy policy – please see (https://stripe.com/gb/privacy).

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Cookies

 

Cookies are small text files that are placed on your computer's hard drive by your web browser when you visit a website that uses them. They allow information gathered on one web page to be stored until it is needed for use at a later date.
 

They are commonly used to provide you with a personalised experience while you browse a website, for example, allowing your preferences to be remembered.
 

They can also provide core functionality such as security, network management, and accessibility; record how you interact with the website so that the owner can understand how to improve the experience of other visitors; and serve you advertisements that are relevant to your browsing history.
 

Some cookies may last for a defined period of time, such as one visit (known as a session), one day or until you close your browser. Others last indefinitely until you delete them.
 

Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use. Your web browser may support a plug-in or add-on that helps you manage which cookies you wish to allow to operate.
 

The law requires you to give explicit consent for use of any cookies that are not strictly necessary for the operation of a website.

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How Do You Use Cookies?

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This website is hosted by Wix, which uses cookies for a number of different reasons including for security purposes; for monitoring the performance of this website; and for providing a good experience for visitors. You can read more about how Wix uses cookies at https://support.wix.com/en/article/cookies-and-your-wix-site

 

Wix and may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by Wix and are used only by them. Wix use Cookies to facilitate and improve your experience of The Peach Doctor® website and to provide and improve our services. By using The Peach Doctor® website you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than Wix. 

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Before The Peach Doctor® website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Amy Hargreaves (The Peach Doctor®) to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.

 

You can also choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

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You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.

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It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.  

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To read our detailed Cookie Policy including information regarding Wix Cookies, please click on this link.

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How Long We Keep Your Data
 

We will only retain your personal data for as long as it is needed for the purposes set out in this document and/or the law requires us to. In general, this means that we will only hold your personal data for a minimum of 1 year and a maximum of 7 years. After which date, your personal data will be deleted/securely destroyed.

Your Rights
 

You have the right to request: 

• information about how your personal data is processed 

• a copy of that personal data 

• that anything inaccurate in your personal data is corrected immediately
  
  You can also: 

• raise an objection about how your personal data is processed 

• request that your personal data is erased if there is no longer a justification for it and ask that the processing of your personal data is restricted in certain circumstances.

 

 

 

How do you communicate with your site visitors?

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We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our classes/services, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone and text messages.

 

 

 

How can your site visitors withdraw their consent?

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If you don’t want us to process your data anymore, please contact us at:  thepeachdoctor@outlook.com

 

 

 

Privacy policy updates

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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

 

 

Questions and your contact information

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If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact Amy Hargreaves at:  thepeachdoctor@outlook.com

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